You can also remove the USB part and replace it with a cord that has audio jacks. Also, you should make sure that the jack is in working condition. You can play around by plugging the jack to some other audio ports. Now if all the above solutions failed, it probably means that there is a hardware fault, A hardware fault not only covers your ports but also includes your Mic’s jacks.
Restart your computer, re-plug your headphones and see if you can access the mic.
You can check the properties of the headset and make sure they are set correctly. If there are multiple mics available, the operating system might select another mic as the default. If both the above methods don’t work, it probably means the correct mic is not selected as the current mic device on your computer. Solution 3: Checking if correct Mic is active
One particular software that was known to cause problems is called “Razer Synapse”. Right-click on all Razer software and uninstall them one by one.Īfter uninstalling all software, restart your computer and check if the problem at hand got solved. Here all the applications installed on your computer will be listed. cpl” in the dialogue box and press Enter. What we can do is try uninstalling the software and see if this does any trick.
This usually happens after an update to Windows is installed on the computer. There are numerous cases where software released by the manufacturer itself conflicts with the product. Solution 2: Uninstall all Razer related Software Now disconnect the headphones and plug them back in and reinstall the drivers. This will uninstall the headphones completely from your system. If this method doesn’t work, you can navigate to the same category in device manager, right-click on your Kraken headset and select “Uninstall”.After updating the driver, restart your computer and check if the problem got solved.
If it isn’t greyed out, you can download another version from the internet and click on Update driver and attempt to update manually. If it is, it means that the driver was updated and it may be because of this the mic is not working.
However, there are many cases reported where the latest drivers of the audio device rendered Kraken mic unusable. Realtek is known to provide audio solutions to major computer manufacturers and is renowned for providing great audio devices. Solution 1: Rolling back Realtek High Definition Audio